Privacy Policy

Last Updated: [Insert Date]

At Clozurely Sales Store (“we”, “us”, or “our”), we are committed to protecting your privacy while providing an inclusive and secure shopping experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website clozurely.com.

1. Information We Collect

To serve our global community of fashion-conscious shoppers, we collect the following types of information:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely by our payment partners), and contact details.
• Account Information: If you create an account, we store your login credentials and preferences to personalize your shopping experience across our petite, tall, plus size, and standard collections.
• Browsing Data: We collect information about your interactions with our website, including pages viewed, items clicked, and time spent on our midi dresses, tops, trousers, and other collections.
• Device Information: We may collect data about the device you use to access our site, including IP address, browser type, and operating system to optimize your shopping experience.

2. How We Use Your Information

Your information helps us deliver our mission of inclusive fashion for all body types:

• To process your orders for our specially proportioned clothing collections
• To provide customer support from our Nottingham-based team
• To improve our website and tailor product recommendations
• To communicate about orders, promotions, and new arrivals in petite, tall, or plus size categories
• To prevent fraud and ensure the security of our payment systems
• To comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

• Service Providers: We work with trusted partners for payment processing (Visa, MasterCard, JCB, PayPal), shipping, and marketing to serve our global customer base.
• Legal Requirements: We may disclose information if required by law or to protect the rights and safety of our business and customers.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

We never sell your personal information to third parties.

4. International Data Transfers

As we serve customers worldwide (except some Asian countries and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Storage and Security

We implement robust security measures to protect your information:

• All transactions use 256-bit SSL encryption
• We never store full payment details on our servers
• Our checkout process is PCI-DSS compliant
• Regular security audits of our systems

While we take all reasonable precautions, no internet transmission is completely secure. We encourage you to use strong passwords and protect your account information.

6. Your Rights and Choices

You have control over your personal information:

• Access & Correction: You may review and update your account information at any time
• Marketing Preferences: You can opt-out of promotional emails using the unsubscribe link
• Account Deletion: You may request deletion of your account by contacting our customer service
• Data Portability: You may request a copy of your personal data in a structured format

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Necessary for website functionality and secure checkout
• Performance Cookies: Help us understand how customers navigate our petite, tall, and plus size collections
• Marketing Cookies: Allow us to show relevant ads for our inclusive fashion lines

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us